Cookie Policy

What are Cookies?

Our mission at Arthronica is to empower patients with their arthritic care.

Please read these terms carefully so that you understand them. These terms cover all the services we provide through the Arthronica website (the “Platform”) and associated applications that are available on the Android or Apple stores (each an “App” or together, the “Apps”). When you use the services we provide on our Platform, including, but not limited to the Arthronica: messaging service; image and video analysis service; appointment services; and assessment services (Each a “Service” and together, the “Services”).

These terms include details on our complaints procedure and what is required from you to provide the Services.

Our Privacy Policy sets out how your personal information will be used by us, which can be accessed as part of the account registration process on our Platform here.

What information is normally kept by a cookie?

Typically, a cookie holds the name of the website that it has come from; how long the cookie will stay on your computer, tablet or phone; and a value (usually a randomly generated unique number).

How do cookies affect my privacy?

When you visit our website, we are not revealing your personal details. We may ask you for personal information on our site so you can use our services, but this isn’t ever stored in the Cookies. Full details of how we collect data, how we use it, how we keep it, and how we disclose it can be found in our Privacy Policy.

How Arthronica uses cookies
  • Safety and security Some cookies help make sure your information is secure when using our services while keeping our website easy to use. We use CSRF tokens to validate your information passed to us. This token is stored within the website Cookies. These are randomly generated sequences or keys and can be learned about here.
  • Marketing and Advertising We will not use your Cookies to gather data and market content focused toward you. When using our services, we will not advertise any products or external services on our website or use stored cookies to do this.

We aim to be market leaders when it comes to arthritic healthcare and privacy. Cookies are not a part of any Arthronica focus related to storing your personal data from our website or gathering any data from other websites.

Where Arthronica uses cookies
  • Authentication and Security Where submitting information that you are required or requested to fill relating to your account, Arthronica will use the Cookie CSRF token to verify you are making the request and creating or editing your data. We will use this token to keep you logged in during a session and navigate our website.
  • Device Features We may also use cookies to help us record the ratio and dimensions of your screen and windows and know whether you've enabled high-contrast mode so that we can render our websites and applications (“Apps”) correctly.

How to manage cookies

You can accept or refuse cookies. Accepting cookies from our website will make sure you get the best from the security features on our website. If you use a different device, computer profile or browser you will have to tell us your preferences again. Most PCs automatically accept them, but you can change your browser settings to restrict, block or delete cookies if you want. Each browser is different, so check the 'Help' menu of your particular web browser (or your mobile phone's handset manual) to learn how to change your cookie preferences. Many browsers have universal privacy settings for you to choose from. Please see here for help on deleting and/or controlling cookies. Arthronica is not responsible for cookies and/or content on other websites. Some browser-specific guidance can be found here:

Internet Explorer
Cookie settings in most versions of Internet Explorer can be found by clicking the tools option and then the privacy tab.
More information
Click on the spanner icon on the toolbar, select settings, click the under the bonnet tab, click on content settings in the privacy section.
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Cookie settings in Firefox are managed in the Options window's Privacy panel.
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Choose Safari, then preferences and then click security. You should then be able to specify if and when Safari should accept cookies.
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If you are still looking for more information, then you can contact us by email to